Previously Uploaded Pay Applications Not Showing Amounts

Incident Report for Rabbet

Resolved

This incident has been resolved.

Posted Sep 24, 2021 - 20:32 UTC

Monitoring

A fix has been implemented. We are verifying.

Posted Sep 24, 2021 - 20:01 UTC

Update

We have identified a fix and are in the process of testing it before we deploy it.

Posted Sep 24, 2021 - 19:07 UTC

Identified

We have confirmed that no data has been lost. We are working on a fix to have the amounts populate correctly.

Posted Sep 24, 2021 - 15:59 UTC

Investigating

We have confirmed that no data has been lost. We are working on a fix to have the amounts populate correctly.

Posted Sep 24, 2021 - 15:58 UTC

This incident affected: Document Processing.